Consumer Policy Committee

The work on consumer policy at the OECD advances trust and fairness in global markets by addressing emerging risks, digitalisation, and cross-border challenges. Through evidence-based research and analysis, the OECD supports governments and stakeholders in developing effective consumer protection frameworks and fostering informed consumer choice. This approach aims to strengthen international collaboration on consumer rights, digital safety, and sustainable consumption, while adapting to the fast-evolving global marketplace. 

• Strengthen consumer trust in evolving economies and digitalising markets
• Advance consumer education and foster digital literacy initiatives
• Promote flexible and rigorous product safety regulations adapted to the context of rapid innovation
• Enable effective information-sharing mechanisms to simplify cross-border operations for businesses
• Support the establishment of standardised policies to improve recall protocols, manage supply chain challenges, and prevent the entry of illicit goods.

Business at OECD’s Consumer Policy Committee engages with the OECD by representing businesses experience of upholding consumer trust while supporting innovation and competitiveness. Business at OECD’s Consumer Policy Committee facilitates dialogue between policymakers and businesses on emerging issues, ensuring that the OECD’s recommendations reflect market realities and support agile, risk-based approaches. Business at OECD’s Consumer Policy Committee meets regularly on an ad-hoc basis and engages in constructive dialogues with the OECD’s officials alongside delegation representatives and participates in the OECD’s Committee on Consumer Policy meetings twice a year.

• OECD’s Committee on Consumer Policy
• OECD’s Working Party on Consumer Product Safety
• OECD’s Global Forum on Consumer Policy